Privacy Notice

Privacy notice

Kabosh is a not-for-profit, charitable status, limited liability company registered with the Charity Commission NI. Our registered address is: Imperial Buildings, 72 High Street, Belfast, BT1 2BE. Our Company No is NI 29738. Our charity registration number is: NIC100917

Founded in 1994, Kabosh is one of the leading independent theatre companies in the north of Ireland. The company has developed a reputation for both addressing the legacy of conflict and creating quality cultural tourism product, by giving a voice to site, space and people.

Please read this information carefully, by providing your Personal Data to us you acknowledge you have read this Privacy Notice and understand that we will process your Personal Data in accordance with its terms.

Kabosh committed to ensuring that your Personal Data is kept safe.  Any Personal Data information you provide to Kabosh will only be used in accordance with this Privacy Notice. 

Kabosh is committed to ensuring the privacy of individuals who engage with its activities. This Privacy Notice explains how we use your Personal Data. We might need to change this Privacy Notice from time to time. If we do, we will let you know. So please do keep an eye on our notice before sending us any Personal Data or uploading it on to our website.


Privacy compliance

We will use the information we collect about you in accordance with the General Data Protection Regulation (GDPR, 2018), the Data Protection Act (2018) and the Privacy and Electronic Communications Regulations (PECR, 2003).  We aim to be open and transparent about how we handle your Personal Data and not do anything with it that you wouldn’t reasonably expect us to do.

Who we hold Personal Data about

The nature of our activities means that we may obtain and use Personal Data (that is information relating to an individual who can be identified) which we collect about or from our customers, suppliers, prospective customers and suppliers or visitors to our website. 

What information we collect and our lawful basis for collecting it

You may be required to give us Personal Data when you sign up to our mailing list, update your contact preferences, make a donation, sign up for an event, visit our offices, apply for a job or volunteer post or participate in a project. 

We may collect the following information:

  • Name
  • Contact information including email address, telephone number and postal address
  • Demographic information such as preferences and interests
  • Other information relevant to customer surveys including gender and postcode 
  • A record of your purchases and donations
  • Communication preferences
  • Access requirements (if applicable)
  • Any other information you provide to us by email, telephone, social media via or website or in person
  • Possible photography and film and performances 

How we use your Personal Data and our lawful basis for doing so

In particular we collect information from you for the following reasons:

  • Internal record keeping
  • To improve our events and services
  • To send you promotional emails about upcoming events and related opportunities which we think you’ll be interested in (unless you have asked us not to)

We process Personal Data for the following purposes:

  • To provide our services to you. This may include processing your Personal Data to allow you to access our services. Such use would be to the extent necessary for the performance of our contract with you. 
  • To manage our relationship with you. This may include notifying you of updates to our services, terms or updates to this Privacy Notice. This is necessary to protect our legitimate interests of running our business.
  • For administration and dispute resolution purposes. This may include processing Personal Data to meet our internal administration requirements and for matters such as dispute resolution.  This is necessary to protect our legitimate interests of running our business.
  • For marketing purposes. From time to time we might contact you by email about updates to our activities and projects. Our marketing may be tailored on the basis of what we think your interests are (from looking at past transactions and interactions). We will always include the right to opt out in any such correspondence. Generally, we will either rely on the fact that this is necessary to protect our legitimate interests of running our business or where required by law we will obtain your consent.
  • We may use usage data to monitor use of our website, our services and manage disputes. Such use is necessary for us to achieve our legitimate interest of protecting the integrity of our website and our services.

How long will we keep your Personal Data far?

How long we keep Personal Data in a form which permits identification of data subjects depends on the services provided to you, and we won’t retain your Personal Data for any longer than is necessary for the purposes we need to use it for.

Our retention policies for Personal Data are as follows:

  • we may store data related to financial transactions for up to 7 years to ensure that we have sufficient records from an accounting and tax perspective;
  • we may archive data relating to negotiations, contracts agreed, payments made, disputes raised for up to 6 years to protect ourselves in the event of a dispute arising between you and us;
  • we may retain data which is held for marketing purposes – this is subject to your right to opt out at any time; and
  • we may retain usage data for a period of up to 6 years after expiry of the relevant User contract in case of any disputes arising.


We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place appropriate technical and organisational measures to safeguard and secure the information we collect online. We will ensure that any third parties we use for processing your Personal Data do the same.

We will not transfer, process or store your data anywhere that is outside of the European Economic Area.

Who we share information with

There are certain circumstances under which we may disclose your Personal Data to third parties. These are as follows:

  • To our own service providers who process data on our behalf and on our instructions (for example our website host provider). In these cases, we require that these third parties comply strictly with our instructions and with data protection laws.
  • Where we are under a duty to disclose your Personal Data in order to comply with any legal obligation (for example to government bodies and law enforcement agencies).
  • To specific named visiting companies whose performances you have attended. In these cases, we will always ask for your explicit consent before doing so.
  • If we run an event in partnership with another third-party organisation, some of your details may be shared in order to help us run the event.

 We do not sell information on our users to third parties.

Special Category Personal Data

Data protection law recognises that certain categories of Personal Data require additional protection such as health information, ethnicity, religious beliefs and political opinions. We do not usually collect this type of information about our visitors unless there is a clear reason for doing so.  As an example, we will process health information provided by someone who has informed us that they may require access assistance with seating. 

We may ask for other information specific to a job or volunteering role you are applying for. 

From time to time we might ask visitors to take part in audience surveys to assess many aspects, including political opinions.  This is optional, rather than mandatory and you always have the right to decline providing us with this information.

Your debit and credit card information

If you use your credit or debit card to purchase from us or to make a donation, we will ensure that this is carried out securely and in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).  

Information about your interactions with us

Through our website, we collect anonymised information about how you interact with our content. When we send you an email, we store a record of this, and in the case of emails, we keep a record of which ones you have opened – and which ones you have clicked on.

Third party websites

We use third party websites to securely process ticket sales, merchandise sales and newsletters. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and look at the Privacy Notice applicable to the website in question before sharing your Personal Data.

Our website user content is hosted by Tibus and processed by Walker Communications, who detail their privacy policy for End Users here:

Our website keeps track of usage data, such as the source address that the page request is coming from (i.e. your IP address, domain name), date and time of the page request, the referring website (if any) and other parameters in the URL (e.g. search criteria).

We use a third-party provider, MailChimp, to deliver our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe from our e-newsletter list at any time by clicking the unsubscribe link at the bottom of any of our emails or by contacting us.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. uses cookies to enhance user experience when they visit our website. A cookie is a small piece of information that is placed on your computer when you visit certain websites. When we refer to “cookies” we include other technologies with similar purposes. 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. 

Most browsers allow you to turn off cookies. To do this look at the “help” menu on your browser. However, this may prevent you from taking full advantage of the functionality of our website.

Compliance with law

We will release Personal Data where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for fraud protection and credit risk reduction.

Your rights

You can ask us at any time to stop processing of your Personal Data if it is for direct marketing purposes at any time. 

You also have the following rights:

  • to be informed of the ways in which we use your information, as we seek to do in this Privacy Notice
  • to request us to stop processing your personal data for marketing purposes
  • you can request a copy of the Personal Data we hold about you
  • you can request that inaccuracies are corrected
  • you can withdraw any consent to direct marketing 
  • the right to object to our using your information on the basis of our legitimate interests and there is something about your particular situation which makes you want to object to processing on this ground
  • in certain circumstances you can request that we limit or cease processing or erase your Personal Data
  • you can lodge a complaint with the Information Commissioner’s Office at

Please note that we may need to retain certain Personal Data for our own record keeping and research purposes. We may also need to send you customer service related communications.

Updating your Personal Data

You can update your personal contact and interest preferences at any time by writing to us at the above address or emailing us at

Every marketing email we send to you will contain an option to unsubscribe, or you can contact us via the details below. In accordance with this Privacy Notice we will always contact you if there is any important change to your booking.

Unless you ask us not to, we will tell you about our future events, ticket offers, our other relevant services (e.g. hospitality, memberships), or opportunities to support our charitable work (from volunteering to fundraising).

Use of photographs

We frequently commission a photographer to take images of our events and activities. Some of the resulting images are used on our website and in print to promote our events and our services. We take every measure to ensure the subjects of the photographs (or a parent/carer) grant permission for the image/s to be used by us at the time the photograph is taken. If you object to our use of an image, please contact us and we will remove it.

Contact details

Please get in touch with us if you have any questions about our Privacy Notice or if you have any concerns about our use of your Personal Data by emailing us at


Kabosh is a not-for-profit, charitable status, limited liability company | Charity Reg No NIC100917 Company No NI029738


Kabosh, Imperial Buildings, 72 High Street, Belfast, BT1 2BE | 028 9024 3343 |